Terms of service
OVERVIEW
TERMS OF SERVICE
Finally All Natural LLC
OVERVIEW
This website, www.finallyallnatural.com, is operated by Finally All Natural LLC. Throughout these Terms of Service, “we,” “us,” and “our” refer to Finally All Natural LLC.
These Terms of Service (“Terms”) govern your access to and use of our website, online store, products, and related services (collectively, the “Service”). These Terms include the policies expressly referenced below and any additional terms clearly presented to you when you purchase a product or enroll in a subscription.
Please read these Terms carefully. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use the Service.
These Terms apply to website visitors, customers, vendors, merchants, and anyone who submits content through the website. New features and tools added to the Service are also subject to these Terms.
Our online store operates through Shopify, which provides the e-commerce platform used to sell our products.
Nothing in these Terms limits consumer rights or protections that cannot legally be waived.
SECTION 1 – ONLINE STORE TERMS
You must be at least the age of majority in your place of residence to make a purchase or enroll in a subscription. Minors may use the website only with the permission and supervision of a parent or legal guardian.
You may not use our website, products, or services for an unlawful or unauthorized purpose or in a way that violates applicable laws or the rights of others.
You must not upload or transmit viruses, malicious software, or other harmful code that could damage, disrupt, or compromise the website or its users.
We may suspend or terminate access to the Service for violations of these Terms, subject to applicable law.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service, restrict access, or decline orders for legitimate business reasons, subject to applicable law.
Unless we give you written permission, you may not reproduce, duplicate, copy, sell, resell, or commercially exploit our website content or any portion of the Service. This restriction does not prevent uses permitted by applicable law.
Payments are processed through our e-commerce platform and payment service providers. The collection and handling of personal information are described in our Privacy Policy.
Section headings are provided for convenience and do not change the meaning of these Terms.
SECTION 3 – WEBSITE INFORMATION
We make reasonable efforts to keep website information accurate and current. However, information may occasionally contain errors, omissions, or outdated details.
General educational content on our website is provided for informational purposes. It is not a substitute for advice from a qualified professional when such advice is appropriate.
We may update website content as needed. Historical information is provided for reference and may not reflect current products, prices, or policies.
Nothing in this section excuses misleading product descriptions or limits rights you have under applicable law.
SECTION 4 – PRICES AND CHANGES TO THE SERVICE
Prices, promotions, product availability, and website features may change.
The applicable product price, discounts, shipping charges, and taxes will be presented during checkout before you submit your order.
Changes to advertised prices generally apply to future purchases. Changes to existing subscriptions are governed by Section 6, the subscription terms accepted at enrollment, and applicable law.
We may modify, suspend, or discontinue products or parts of the Service. If this affects an order for which payment has already been collected, we will contact you and provide any refund or other remedy required by these Terms and applicable law.
SECTION 5 – PRODUCTS, AVAILABILITY, AND RETURNS
Certain products may be available exclusively through our website and may be offered in limited quantities.
We make reasonable efforts to display product images and colors accurately. Actual appearance may vary depending on your screen settings and normal product variations.
We may limit quantities or sales to particular customers, regions, or jurisdictions for legitimate business reasons, subject to applicable law. Products may be discontinued, and offers are void where prohibited.
Returns, refunds, damaged items, and related requests are governed by our Refund Policy, together with any rights provided by applicable law.
Please read product labels, ingredient lists, directions, and warnings before use. Use products only as directed. Individual experiences and results may vary.
SECTION 6 – ORDERS, ACCOUNT INFORMATION, AND SUBSCRIPTIONS
Order acceptance and quantity restrictions
We reserve the right to decline or cancel orders because of suspected fraud, unauthorized resale, inventory limitations, pricing errors, or violations of these Terms.
We may apply reasonable quantity restrictions per customer, household, or order. When evaluating orders, we may consider customer accounts, payment methods, and billing or shipping addresses.
If we cancel an order after collecting payment, we will refund the amount paid for the canceled items, including any associated charges that must be refunded under applicable law. We will notify you using the contact information provided with your order.
We will not increase the price of an order or make a material substitution without your agreement.
Accurate account information
You agree to provide accurate, complete, and current purchase and account information. Please promptly update your email address, shipping address, billing information, and payment method when necessary so we can process your purchases and contact you.
You are responsible for maintaining the confidentiality of your account credentials and notifying us of suspected unauthorized account use.
Subscription purpose and three-product limit
Subscriptions and subscription discounts are intended for personal use. They are not available for bulk purchases, wholesale purchases, or resale.
A maximum of three (3) total product units may be purchased using the subscription option and its associated discount in a single order. This limit applies to the initial subscription order and every recurring subscription order.
The limit is based on total quantity, not the number of different products. For example, three units of the same product or one unit each of three different products reach the limit.
The limit applies to units purchased using the subscription option. Any additional units must be purchased through an available one-time purchase option at the applicable one-time purchase price.
Customers may not split a bulk purchase across multiple orders, accounts, or subscriptions to circumvent this restriction.
We may refuse or cancel subscription orders that violate this policy. If payment has already been collected for canceled items, we will refund the amount paid for those items. We will not automatically convert a subscription order to a higher-priced one-time purchase without your agreement.
Recurring orders and charges
When you enroll in a subscription, your selected products will be ordered and your payment method charged on a recurring basis according to the subscription terms presented at enrollment, until you cancel.
Before enrollment, we will disclose the subscription price or how it is calculated, the applicable discount, billing and delivery frequency, renewal terms, any promotional period, and how to cancel.
We will obtain your express affirmative consent to recurring charges and provide a confirmation containing the subscription terms and cancellation instructions.
Cancellation
You may cancel your subscription at any time using the online cancellation method provided with your subscription or by emailing [email protected].
To prevent the next scheduled charge, cancel before that charge occurs. Cancellation stops future subscription renewals. It does not automatically reverse a charge or cancel an order already processed; those orders remain subject to our Refund Policy and applicable law.
For subscriptions enrolled in online, we will provide an accessible online cancellation method without unnecessary obstacles or delays.
Subscription changes and notices
We will provide required renewal reminders and advance notice of material subscription changes, including price changes, together with cancellation instructions. We will obtain additional consent when required by law.
Posting an update to these Terms does not replace any notice or consent required for an existing subscription.
SECTION 7 – THIRD-PARTY TOOLS
The Service may include tools or features provided by third parties.
Your use of those tools may be subject to the provider’s separate terms and privacy practices. Please review those terms before using the tools.
To the extent permitted by law, we do not warrant the availability, accuracy, or performance of third-party tools that we do not control. Nothing in this section limits responsibilities we have under applicable law.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or resources.
We do not control those websites and are not responsible for their content, products, policies, or transactions, except where applicable law provides otherwise. A link does not necessarily constitute our endorsement.
Please review the third party’s terms, privacy policy, and purchasing policies before providing information or completing a transaction. Questions about a third party’s products or services should be directed to that provider.
SECTION 9 – REVIEWS, FEEDBACK, AND OTHER SUBMISSIONS
If you voluntarily submit a review, suggestion, idea, or other content for publication or as feedback about our business, you grant us a nonexclusive, worldwide, royalty-free license to use, reproduce, publish, display, translate, and reasonably edit that content for operating and promoting our business.
You retain ownership of your content. Any edits must not materially misrepresent your meaning.
This permission does not authorize us to disclose private account information or confidential customer-service communications contrary to our Privacy Policy.
Unless we agree otherwise in writing, we are not required to pay for unsolicited ideas or feedback.
You must have the right to submit your content. It must not infringe another person’s intellectual property, privacy, or other rights, contain unlawful threats or harassment, or include harmful software.
You may not impersonate another person or misrepresent the origin of a submission. You are responsible for the accuracy of statements you make.
We may remove content that violates these Terms or applicable law. Nothing in this section prohibits honest, lawful consumer reviews.
SECTION 10 – PERSONAL INFORMATION
Our collection, use, and handling of personal information are described in our Privacy Policy.
Please review that policy before submitting personal information through our website.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Website information may occasionally contain errors relating to descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.
We reserve the right to correct errors and update information. Where permitted by law, we may cancel an affected order, including after it has been submitted.
If an error affects an order you placed, we will notify you. We will not collect an additional amount or materially change the order without your agreement. If we cancel an order after payment, we will refund the applicable amount.
An update date on one part of the website does not mean that every page or product listing was updated on that date.
SECTION 12 – PROHIBITED USES
You may not use the website or Service to:
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Violate applicable laws or encourage unlawful conduct.
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Infringe intellectual property, privacy, or other legal rights.
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Harass, threaten, abuse, or unlawfully discriminate against others.
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Submit fraudulent or materially misleading information.
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Impersonate another person or business.
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Upload malicious software or interfere with website functionality.
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Access accounts, systems, or personal information without authorization.
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Send spam, carry out phishing, or engage in deceptive information collection.
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Bypass security measures or interfere with payment systems.
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Collect website content through automated means without authorization, except where permitted by law.
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Circumvent subscription quantity limits or misuse subscription discounts.
We may restrict or terminate access for violations, subject to applicable law.
SECTION 13 – WARRANTIES AND LIMITATION OF LIABILITY
We do not guarantee that the website will always be available, uninterrupted, or free of errors. We may temporarily suspend access for maintenance, security, or operational reasons.
To the fullest extent permitted by law, and except for express promises we make, the website and related online services are provided “as is” and “as available.”
Any disclaimer of implied warranties applies only to the extent permitted by applicable law. Product warranties and consumer rights that cannot legally be excluded remain in effect.
To the fullest extent permitted by law, Finally All Natural LLC and its officers, employees, agents, and service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from your use of the Service, including loss of profits, revenue, or data.
These exclusions do not apply to liability that cannot legally be excluded or limited, including liability for fraud, willful misconduct, or other conduct for which applicable law prohibits a limitation. They do not eliminate applicable rights concerning defective products, refunds, or personal injury.
Where a jurisdiction does not permit a particular exclusion or limitation, that provision applies only to the extent allowed there.
SECTION 14 – INDEMNIFICATION
To the extent permitted by law, you agree to indemnify and hold harmless Finally All Natural LLC and its officers, employees, and agents from third-party claims and reasonable related costs arising from your unlawful use of the Service, infringement of another person’s rights, or material breach of these Terms.
This obligation does not apply to the extent a claim arises from our own negligence, misconduct, or violation of law.
SECTION 15 – SEVERABILITY
If a provision of these Terms is found unlawful or unenforceable, it will be limited or removed to the extent necessary. The remaining provisions will continue in effect to the extent permitted by law.
SECTION 16 – TERMINATION
These Terms apply while you use the Service.
You may stop using the website at any time. If you have an active subscription, you must cancel it using the methods described in Section 6; simply leaving the website or stopping use does not cancel recurring orders.
We may suspend or terminate access for a material violation of these Terms, suspected fraud, security concerns, or other lawful reasons.
Termination does not eliminate payment obligations for valid purchases already made, refund obligations, or rights and responsibilities that by their nature should continue.
If we terminate a subscription, we will stop future recurring charges and address any paid but unfulfilled orders in accordance with these Terms and applicable law.
SECTION 17 – ENTIRE AGREEMENT
These Terms, the policies expressly incorporated into them, and any specific purchase or subscription terms you accept form the agreement governing your use of the Service.
If a specific purchase or subscription term conflicts with a general provision of these Terms, the specific term controls for that purchase or subscription, subject to applicable law.
Our failure to enforce a provision on one occasion does not waive our right to enforce it later.
SECTION 18 – GOVERNING LAW
These Terms and any separate agreements under which we provide the Service are governed by the laws of the State of California, United States.
This choice of law does not deprive you of mandatory consumer protections that apply under the laws of your place of residence.
SECTION 19 – CHANGES TO THESE TERMS
You can review the current version of these Terms on this page.
We may revise these Terms by posting an updated version. Changes generally apply prospectively. We will provide any notice and obtain any consent required by applicable law.
Your continued use of the Service after changes take effect constitutes acceptance to the extent permitted by law.
Changes affecting existing subscriptions are also subject to the notice and consent provisions in Section 6. Updates will not retroactively change completed purchases or eliminate rights that have already accrued.
SECTION 20 – CONTACT INFORMATION
For questions about these Terms, orders, or subscriptions, contact:
Finally All Natural LLC
Email: [email protected]
Website: https://www.finallyallnatural.com
Contact page: https://www.finallyallnatural.com/pages/contact